Troubleshooting and FAQ
19 articles
- Can a notification be assigned to multiple users?
- Can We Adjust the NPS Satisfaction Determinant to Redirect Only Clients Who Answer 10/10?
- FAQ - Guide InputKitFrançaisToutes les réponses à vos questions concernant le Guide InputKit.
- How to automatically share positive feedback with employees
- How to block sendings during the night
- How to change the time period shown on the dashboard and in reports
- How to display custom fields in response details
- How to Export or Delete a Client’s or Patient’s Personal Data
- How to remove a dissatisfied customer alert
- How to start your free trial
- How to Track the Customer Excellence Award in InputKit
- How to unsubscribe a customer
- What Should I Do if One of My Employees Isn’t Receiving InputKit Communications ?
- Why am I receiving notifications when a customer is satisfied?
Frequently Asked Questions
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- Automatically Include the Invoice Number in Your Messages
- How can I track my customer satisfaction from my physical location, without collecting my customers’ email address or phone number?
- Why do your Google reviews temporarily disappear before showing up again?
- Why does InputKit need specific access to your Google account?
Troubleshooting
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